Credit Manager The Customer The customer required a new technical solution for the invoice and credit management, which would help small businesses in UK manage the three key pain points of trade credit: bad debts, late payment and time wasted.
The client expected the technical solution to be reliable, highly available, flexible, portable, secure, fast and scalable. In order to accomplish this, the client engaged Zensar Technologies for the development and support of the its Credit Manager (CREDITFOCUS). The CREDITFOCUS is designed to think and act like Business owner’s very own credit control department. It allows users to create and manage customer records, monitor variations in credit ratings of their existing customers and send solicitors’ letters to customers who have not paid within the agreed credit period. The Business Challenge The CREDITFOCUS was expected to be (a) Simple to maintain and (b) Focused to meet the requirement to provide application, documentation, implementation, hosting and maintenance services. The Solution Zensar followed the approach based on prototyping and rigorous piloting to ensure on time and on budget delivery of a fully functional system. The approach encouraged the active participation not only of the customer but also of its clients. Business Benefit - Increase in business efficiency
- Improved end customer experience
- Elimination of manual errors
- Paper less transaction
- Real time Credit Status information
- Enhanced reporting
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