Knowledge Management Product

The Customer

The customer develops software solutions that enable global 2000 companies to create and manage Employee Knowledge Networks. These software systems deliver employee expertise, directly to other employees blocked on critical tasks, exactly when they need it most.

The Business Challenge

The customers reputed flagship product uses cutting edge technologies from Microsoft and Sun Microsystems. To widen its existing customer base, the customer sought to concentrate on marketing and business development initiatives. To facilitate this, they were looking for a reliable partner who could handle the product development & validation:

• Sustained engineering support for the core product development
• Managing multiple product cycles, each with 4-5 core new features
• Professional services team to manage turnkey customizations
• Finding a partner who could work with stringent deadlines and budgets.

The Solution

Zensar offered Askme a true extension of its engineering team. A combination of Professional services and dedicated engineering team enabled Askme achieve it objectives to enhance the Employee Knowledge Networks™ offering to its global customers in adherence to deadlines and budgets.

Business Benefits

• Customized Team to handle enhancements and QA
• Team works under strict timelines and budgets
• Carried out core product customizations for end-customers