IT Process Consulting, IT consulting, ITSM, IT Governance, IT Process Optimization
Impact SourcingDespite the uncertain economic outlook and cash flow pressure, Zensar believes that the current market conditions can provide new opportunities for organizations that are already outsourcing, or planning to outsource, their processes and function to reap significant financial and non-financial benefits in the immediate future. Impact Sourcing is a unique methodology that will help drive high performance in the near and long term to organizations. Impact Sourcing assures 10 % cost savings within 10 months by deploying a best-of-breed COBIT framework & ITIL methodologies to generate a future roadmap tailored for organizations to meet their optimization needs. We can bring rigour and discipline to existing business functions and drive value by fixing distressed and winding processes reducing risk in complex contracts, and forming partnerships. We help our clients to formulate and implement strategies, reduce costs, increase efficiency, drive innovation and expand into new markets with immediate effect to costs.
Zensar’s Impact Sourcing model helps organizations to improvise on strategies, reduce IT costs, increase efficiency, innovate and expand into emerging markets; with an immediate positive effect to costs and help focus on the long-term strategic goals. Assessment and solution identification – An assessment of the firm to establish a baseline of the organizations current state and then identify solutions to meet the requirements would lay the groundwork for the later phases. The recommendations from the base lining activity will be reconciled with the improvement plans. Roadmap Creation - The roadmap needs to be in accordance with the organization’s vision, strategic business plan, lessons learned from past improvement efforts, assessment results and key business issues facing the organization. Plans will have to be developed to execute pilots to test and evaluate the new or improved processes. Measure - A measure on the expected change to be brought about in the organization once implemented would be needed to be taken into consideration as well. Implement - The solution has been developed and proven by pilot testing. Now the solution needs to be implemented across the organization. Measure Impact - The next step would be to measure the impact or the change resulting from the added changes made. This step is crucial in setting a benchmark and being able to achieve a desired resulting positive change in the organization. Continuous Improvement - At this stage, the solutions would have been developed, lessons learnt, and metrics on performance and goal achievement should have been collected. Using this collected information, an evaluation of the strategy, methods and infrastructure used in the program can be performed. By doing this, corrections or adjustments to the strategy, methods, or infrastructure can be made.
- Strong lineage in helping organizations create a comprehensive optimization plan
- Phased approach helps organizations identify the 'cost culprits'
- Best practices helping organizations benchmark with the industry
- Domain expertise, technology and process capabilities coupled with strong focus on quality deliverables provide added benefits to the customers in their optimization initiatives.
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