Accelerating Retail, CPG, Travel, and Hospitality: Creating Customer Delight

How businesses can stay ahead by simplifying complexity and improving experiences

Know more

The Zensar Advantage

Elevate digital consumer experiences

We empower global businesses thrive in today’s dynamic consumer ecosystem. With deep expertise across retail, travel, hospitality, QSRs, supply chain, digital commerce, logistics, store systems, POS, and merchandising, we enable greater agility, efficiency, and customer delight.

Our experience-led approach reduces operational costs and drives end-to-end transformation — modernizing systems, leveraging data and AI, and meeting evolving consumer expectations across every touchpoint.

Zensar’s future-focused solutions

Enabling consumer brands to drive growth with experience-led digital transformation, combining data, AI, and industry expertise to enhance agility, innovation, and consumer engagement.

Intelligent Commerce

Reimagining the Future of Digital Commerce Through an Experience Lens

Gen AI Buddy Ecosystem

Gen AI retail suite boosts agility, reduces costs, and enhances CX with smart, scalable tools.

Warehouse Management and Execution Systems

Boost warehouse efficiency with Zensar’s smart WMS powered by automation, insights, and flexibility.

Digital Twin

Boosting process efficiency and enhancing operational performance.

Supply Chain Control Tower

Gain real-time, AI-led supply chain visibility and insights for faster, smarter decisions.

Retail Buying and Merchandising

Reimagining retail with agile, AI-led merchandising for faster, smarter, seamless operations.

Oracle Retail Center of Excellence

Streamlining retail operations and driving efficiency and insights to improve customer experiences.

Product Information Management (PIM)

Deliver unified, enriched product experiences with Zensar’s agile, headless PIM solution.

Oracle ATG Commerce Transition

Modernize commerce beyond Oracle ATG with our strategic transition roadmap, enabling agile delivery, reduced costs, MACH-based scalability, and future-ready digital experiences across every touchpoint.

Store Solutions

Enhancing consumer experiences with integrated sales, inventory, fast checkouts, real-time promotions, and omnichannel support.

Next-Gen PoS Solutions

Experience seamless retail transactions with our advanced POS solution. It enables secure payments, real-time data access, effortless integration, and omnichannel capabilities, enhancing operations and customer satisfaction across all touchpoints.

Contact Center BOT

Enhance contact center efficiency with smart bots for fraud control and faster resolutions.

Segments we support

Retail

Travel, leisure, and hospitality

Intelligent commerce

Consumer packaged goods

Client stories

Modernizing the supply chain

Enabled a major US department store chain to enhance business agility, boost efficiency, and reduce infrastructure costs by 40% to 45% through supply chain and application modernization.

Read

Engineering next-gen retail experiences

Transformed a leading retail tech provider's legacy suite into a cloud-based, mobile-first omnichannel platform, accelerating time-to-market by reducing regression testing cycles by 90%.

Read

Transforming Merchandise Management With Google Cloud

Discover how we modernized a South African retailer’s merchandise management system on Google Cloud, integrating business and engineering innovations to enhance scalability, agility, and support sustainable growth.

Read

ServiceNow-enabled Procurement Management

Zensar and ServiceNow collaborated to help a large retailer streamline asset classification for audits, unify disparate data sources into a single source of truth, and automate asset tracking across multiple locations, enhancing procurement efficiency and regulatory compliance.

Read