The client is a leading US-based manufacturer of PC Accessories such as Mouse, Keyboards, and PC Compatible Cameras. The client's Retail and OEM offerings include Pointing Devices such as Trackballs as well as Game Controllers.

The client had implemented Oracle Applications Version 11.0.3 for its worldwide Business Operations and had requirements for 24x7 DBA Support and for regular Maintenance, Customizations, Enhancements, and new Developments of the Oracle Applications.

Zensar established an Offshore Dedicated Center (ODC) in Pune, India with a dedicated team of Technical and Functional Consultants. The solutions were offered based on Zensar's time-tested and proven Dual-Shore Model. A dedicated leased line was established between the client's site and the ODC for all communication.

The Solution resulted in a cost reduction by approximately 40% with a faster development cycle. Highly scalable project teams also lead to higher efficiency and leveraging time difference advantage. It also resulted in faster turn around on iterative development and reduction in management & facilities overhead. It is an ongoing engagement with the client through which the client continues to draw benefits on a constant basis.