We spoil our customers with choices, from ready-to-wear to tailor made solutions. In fact, we even have our own solution patterns. Just try them on for size, a few alterations and you are ready to go.
Our Consulting Services combine our process expertise with domain knowledge to help you face business demands. Our Business Process Consulting Services include Process Design and Point Solutions. Under IT strategy we provide advisory services in the areas of Application Portfolio Management, Application Modernization and Package evaluation. Zensar has also built its competency in RFID roadmap design and PoC implementation. A snapshot of our advisory services is shown below:
1. Business Process - Process Design - Merchandising, Planning, Distribution, Logistics
- Point Solutions - Shrinkage Audit, Supply Chain Audit, Loyalty cards managemen
2. IT Strategy - Application Portfolio Management - Rationalization & Optimization, Integration, RFID Roadmap & PoC implementation
3. Outsourcing Roadmap - IT Outsourcing - HR, Financials
- Process Outsourcing - HR, Financials
Zensar provides retailers with best-of-breed enterprise solutions that give retailers the competitive edge. As a partner to Retek, Oracle, SAP, and Microsoft, Zensar provides expertise in the following packages: - Retek
- Oracle Financials for Retail
- SAP IS Retail
- Microsoft Retail Management System
Zensar provides consulting services to help customers evaluate these packages, implement them across the enterprise, integrate the packages with other systems and migrate to new systems.
Zensar can deliver solutions that fit like a glove. Our consultants have extensive experience in developing retail solutions – right from supply chain management to logistics to merchandizing and business intelligence solutions. In fact, Zensar also has merchandize management and franchise order management ‘solution patterns’. These patterns already have the basic framework in place. A little customization and they’re ready to go. Zensar has expertise in developing custom solutions in the following areas: - Planning
- Merchandising
- Warehouse Management
- Financials
- Business Intelligence
Our Maintenance services include Application Modernization Services for Custom solutions as well as packaged solutions such as Retek, SAP IS Retail and Oracle Financials. Furthermore we provide all levels of application support services.
SUPPORT & MAINTENANCE:
1. Application Modernization Services: - Custom Solutions - Enhancements, Migration
- Packaged Solutions - Enhancements, Re-engineering, Upgrades
2. Application Support Services:
Zensar has innovated the integration of its Retail domain expertise and its IT solutions experience to provide knowledge services specifically tailored to various retail needs. We churn your operational data through Business Intelligence tools at our end to provide focused knowledge and decision reports across the following processes and functions.
Customer Relationship - Customer Profiling
- Customer Segmentation
- Customer Retention
- Seasonal Trends
- Promotion Plan
- Loyalty program
- Price Sensitivity
- Basket Analysis
- Interaction Analysis
- Transaction Analysis
- Key Brands /SKU
Merchandise Planning - Pricing Solutions
- Category Planning
- Store Grading
- Markdown Optimization
- Inventory Optimization
- Assortment Planning
- Channel Mix
- Weekly Sales Stocks Inventory
- Open to Buy
- Vendor Performance
- Sales Forecasting
|
