The Client is subsidiary of a well known Utilities company. They provide gas connection services to the national pipeline infrastructure on behalf of this company. They introduce around 130,000 new domestic and industrial customers to the network each year. The client provide a complete gas connection service from design and quotation through to planning, scheduling and works delivery, with expertise in housing customers, Industrial and commercial customers.
To have in place a robust infrastructure of IS (Information Services), for their smooth running of business.
The Client was looking for dedicated resources that could build the infrastructure and manage it as per their requirements and expectations. Their existing vendor was not able to provide the resource commitment and hence they decided to outsource the entire Infrastructure Management to Zensar.
A complete solution was provided to the client for deploying their business critical application. The solution included:
- System requirement sizing
- Deployment of Windows & HP Unix servers
- Implementation of nPartitioning in rp8420 server for production systems
- Implementation of V-partitions in rp8420 server for Contingency
- Deployment of Oracle 9i Application Server
- Oracle8i Database Server Design
- Cisco Content Switch implementation
- Implementation of IIS & Apache Web services
- E-Gateway configurations for application roll out
- Single point of contact for any Infrastructure related solutions, problems and issues.
- Cost reduction by implementing specialty skilled areas using existing team resources.
- Increased support duration hours by providing support from 2 different time zones.
- Improved response time for any issues / problems.
- Maximum System uptime for the Business.
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