The Enterprise Collaboration and Content Management (ECCM) Practice provides end-to-end solutions like strategy consulting, process streamlining, building proof-of-concepts (POCs), solution design and implementation including managed services. Zensar’s commitment towards helping clients attain their goals forms the core value of the ECCM consulting practice. As trusted transformation partners we understand client problem issues, priorities and constraints. Based on the knowledge acquired during our initial assessment phase we articulate the strategy, chart out a plan and execute it to achieve identified objectives.

ECCM practice has extensive experience in providing pragmatic recommendations and solutions based on best practices to shape solution strategy. Our approach focuses on leveraging existing investments to ensure that we help our clients realize business benefits with minimal investments. Given that the success of an enterprise collaboration and content management initiative depends on striking a right combination of optimised processes supported by IT investments, it is imperative that you find the right partner that optimizes business processes and technology investments.

As any other technology-based solution, Enterprise Content Management (ECM) is not a panacea for all the productivity – related problems that the organization may be faced with. By speeding up the creation and dissemination of information, ECM lends agility and responsiveness to hitherto sluggish processes. Though the response times are reduced, the quality of responses may not always improve by just speeding things up. It is with this perspective that we suggest an “As-is” process assessment to determine the suitability of ECM for any business framework.

In accordance with the maxim of “There’s no right way to do a wrong thing”, we suggest, an audit of the existing processes and infrastructure before implementation of any ECM product suite. Identification of overall need of ECM by closely examining the business and the environment any firm operates in would ensure higher success rates and better returns on the investment in ECM suite. To address this very specific need Zensar has developed a two phase approach, first being, a focused offering on developing Strategy and then the Solution Roll-Out.