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With more customer-facing avenues to manage, growing customer expectations and increasing competitive pressures, delivering quality customer service is more complex than ever. Organizations that have adjusted to this changing environment are now reaping strategic advantages, including significantly lower operating costs and visibly higher customer loyalty rates. This paper explores the various challenges faced by the business organizations today in attaining a level of customer satisfaction and how Zensar CRM solutions can help them achieve strategic business benefits.
This paper take a look at the critical success factors that are instrumental in successful Remote DBA Support offerings. It also highlights the various Zensar engagement models & the approach towards the Remote DBA offering. The paper also tries to bring out the unique methodology followed to provide the Remote DBA services.
This white paper discusses the dilemma faced by CIOs of global organizations and how does ‘Zensar advantage’ help them overcome those apprehension about deploying their enterprise systems on a worldwide basis. It also highlights Zensar experience in similar assignments.
The white paper explores the option of using Linux as a platform of choice for Oracle Applications and how this choice can help companies reduce the Total Cost of Ownership (TCO). It also elucidates Zensar’s wealth of experience with Oracle Applications on Linux.
The white paper asks a very important question of why an organization might need a Chart of Accounts (COA). It tries to answer the question by highlighting the benefits an implementation blueprint of a global COA
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