Related Services

Infrastructure management
Application development
Application support

 

SAP Basis Support | SAP Basis services | SAP application environment | SAP basis administration

Basis Support

SAP Basis Support services include implementation and administration of the SAP application environment wherein, installing the SAP system on various server architectures, operating systems and databases, supporting and upgrading systems and performing hardware migration tasks form the key processes.

Service Offerings

Zensar's SAP Basis Support solution can be extended to services like:

  • SAP implementations of following products: ECC 6.0 Net weaver, BI, CRM, SRM and SCM etc
  • Version changes and migration projects
  • Unicode conversion
  • Server relocation to new sites
  • Loading application patches to the system


Methodology

The Basis Support services include the following methodologies :

  • System support: Performing regular backups, monitoring and changing the runtime environment according to the project needs etc
  • Version change: Upgrading the SAP systems to new versions and installing latest modules
  • Landscape migration: We expertise in the field of migrating SAP applications to a better suited hardware platform
  • Functional support: An experienced Basis team who expertise in providing fast and efficient business solutions .
  • Technical support:Basis support in installation of patches, short dump analysis, locating errors to solve functional problems and correction of faulty reports and interfaces
  • Output device management: Expertise in installing and configuring various output devices like laser printers, dot matrix printers and barcode printers, configuring new printing methods etc.
  • Integration of messaging systems: Integration of SAP systems with e-mails to implement effective information exchange with external business partners (customers, suppliers and authorities) and non-SAP user colleagues.


Best Practices

The following best practices have been incorporated as a part of development methodology to ensure quality code

  • A well defined functional specification containing complete test case scenarios
  • Mandate to follow programming standards, coding standards and performance standards
  • Document and review Technical Design Specifications and test cases
  • Design reusable objects
  • Incorporate proper authorizations
  • User Acceptance Testing

Value Proposition


  • Expert customised support solutions
  • Point- in- time availability
  • Quick response system
  • Continuous performance improvement
  • Improved business results


 

Client Speaks

Mr. Karan Singh - Director, ACG Worldwide
“It gives us great pleasure working with OBT. Our first SAP Implementation was a great success.”

Mr. Rama Subbu – President, Super Spinning Mills Limited
 “SAP is a proven ERP package which integrates all the activities across the company which in turn allows the Top management to take timely decisions without any delay in retrieval of the data and OBT has done a very good job to meet our requirements.”

Mr. Ashoke Roy – GM Finance & Project Manager, RPG Life Sciences
 “With help from OBT we have been able to implement SAP ahead of schedule. While our scheduled go-live date was 1st May, 07, we actually went live on 1st April, 07. The project was completed within 5 months.”

 

Case Studies

Zensar helped Marson's Pub Company to sustain its high levels of performance and market dominance by implementing its best- in- class SAP solutions

read more >

 

White Papers

Zensar's solution blueprint is an answer to all the limitations of a traditional software development approach like difficult end to end functional and technical traceability, synchronizing documentation, insufficient customer bandwidth, inaccurate translation of Domain specifications etc.

read more >

Industries Served

Pharmaceuticals


Textiles


Engineering & Construction


Dairy


Retail


IT & ITES


Steel


Telecom


Finance


Banking


Insurance


Manufacturing


Logistics


Health science