SmartShop is the most-recent and high-end comprehensive retail solution for single store and retail chain, which caters to Point-of-Sale, merchandising and distribution needs.

Designed in a modular form, SmartShop gives you the flexibility of implementing all the modules as an integrated solution, or you can choose specific modules as per the business needs.

Built on open standards, SmartShop does not require very specific hardware, unlike other retail solutions.

SmartShop offers a widespread suite of features and reports which gives the power to retailer to run their business with more efficiency and ease.

SmartShop is divided into four major functional blocks/modules namely:

• Front Office Management (Point-of-Sale)

• Backend Transaction Processing

• Head Office Control & MIS Reporting

• Sourcing, Logistics & Merchandise Management

Basic Modules:

Front Office Management (Point-of-Sale)

The Front Office Management (FOM) module is the Point-ofsale (Sales Terminal) module, which takes care of all your front office needs like customer invoicing and check out, barcode scanning, multi-currency multi-payment-mode tendering, promotions implementation, discounts, customer look-up, suspending / recalling / voiding invoices, accepting returns, reporting etc. FOM gives you the option of choosing two interfaces: Touch-screen based and Keyboard based. Both the interfaces have full mouse support without sacrificing the keyboard functionality. The invoices / sales receipt are fully

customizable. FOM provides multi-level security to sales personnel for returns, discounts, voids and direct pricing.

Key Features:

• Providing a Dual Screen facility at the Check out counter

• Accepting Ad-hoc Orders from the Customer, which are

• treated as indents for further processing at the Back

• Office

• Editing Customer Information

• Accessing a customer from his/her Credit Card number(s)

• Providing a list of most preferred Items by a Customer,

• termed as “Preference List of Customer”, depending on

• the buying habits of the Customer.

• Handling Active Promotions

Apart from these features, some basic/implied functionality at POS includes:

• Identification of an Item from either its SKU Number or barcode while making a sale

• Exchange and Return of Items

• Hot keys to sell fast moving Items

• Fast Cash payment keys

• Use of different discounts & schemes in sales

• Use of various payment modes with multi-currency facility

• Balance Pick up and declaration by cashier

• Giving warning message to the cashier when the cash drawer amount exceeds the Limit set.

• Fast and easy Item search

Back End Transaction Processing (BETP)

The Back End Transaction Processing (BETP) module is the controlling module at the shop level. In this module, the retailer can set up the various parameters under which the shop will operate along with other important back office functionalities like item maintenance, pricing & promotions maintenance, quotations generation, purchase orders generation, receiving

goods, purchase returns, inventory control, accounts payable, accounts receivable, customer & supplier maintenance, label designing, MIS reporting etc.

Key Features:

• A unique design to parameterize various functions as per the specific retailer requirements.

• Function-level security and audit trail to monitor and control all major activities taking place in the system.

• Well-defined item hierarchy for easy item maintenance.

• Multi-level pricing to ensure better deals to loyal customers and bulk purchasers.

• A comprehensive Promotions maintenance sub-module to take care of all possible promotion scenarios.

• Auto-generation of Purchase Orders on pre-defined criteria.

• Hand Held/ PDA connectivity to perform stock related Operations

Apart from these features, the basic functionalities in this moduleinclude:

• Shop Configuration

• User Rights maintenance

• Defining and assigning peripheral devices

• Gift Voucher Creation

• Defining Points for Item Purchases and/or Price bands for Customers depending on Customer Loyalty

• Goods Receipt, Goods Return to Supplier

• Dispatches to Customer

• Quotations, Sales Orders Processing

• Transfer Request, Transfer In/Out in case of Store to Store/Warehouse Transfer of material

• Daily and MIS Reports

Additional Modules:

Sourcing, Logistics & Merchandise Management (SLMM)

The SLMM module is an add-on module for large retail environments, where the purchasing and inventory management is controlled through single or multiple warehouses. Typically used in a retail chain environment, this module caters to the activities like SCM, bar coding, effecting stock transfer between stores / warehouses etc.

Key Features:

• Facility to maintain location-wise stock in terms of zone, location and bin

• Label designer module to generate and print own barcodes

• Batch number maintenance

Head Office Control & MIS Reporting

This is the controlling module, which is also optional for larger retail  environments. The Head Office & MIS module, performs the basic operations of setting up the business unit, creating shops / branches and warehouses, laying down shop-specific or warehouse-specific operational rules and criteria, setting and controlling enterprise-wide access rights, creating SKUs and controlling their prices & promotions, maintaining price bands, authorizing stock transfers and purchase orders, customer management, accounts payable / accounts receivable management at enterprise level etc. It also acts as a central location for all data and transactions generated at all the stores and warehouses, and

thus utilizing this information to generate various periodic (daily / weekly / monthly / quarterly) reports and MIS reports, which can be used for forecasting and strategic planning of business decisions.

Key Features:

• Auto Generation of Purchase Orders

• Defining & controlling Promotions

• Accepting Web Orders

Apart from these features, some basic functionalities at Back Office include:

• Shop/Warehouse Configuration

• User and Rights maintenance

• Item creation and control

• Defining and controlling Points for Item Purchases and/or

• Price bands for Customers depending on Customer

• Loyalty

• Dispatch to Customer

• Quotations, Sales Orders, Invoices

• Distributing Transfer Request to suitable Locations for

• inter transfer of material

• Daily and MIS Reports

• Conversion of Customer from local level to global level

SmartShop USPs

Dual Screen Facility at Point-of-Sale

• Entertain your customers while they wait for checkout!

• Advertising and promotional information from the Internet, Intranet, or CD-ROM.

• Entice customers to buy more by pointing out products they never noticed, services they never asked about!

• Advertise upcoming specials, packages and kits and remind your customers about future sale and promotional events.

• Rent out ad time to your vendors to advertise their products!

• Pop Up greeting messages to the customer on his/her Birthday/Marriage anniversary

Multiple Promotions Maintenance

• Design your own promotion schemes!

• Various schemes such as, Item Promotion, Threshold Promotion, Multi-buy Promotion, Link Save Promotion etc.

• Mix-and-match any or all of the above to create new promotions to suit your requirements.

• Flexibility to introduce the value, percentage, fixed price discounts on any of the above promotions.

• Pop-up qualification or near-qualification messages to the customer, to entice him to avail promotional offers!

Auto Generation of Purchase Orders

• Get directly connected to your suppliers through our Purchase Order module!

• Auto generate Purchase Orders on your primary vendor based on pre-defined criteria.

• Purchase Orders based on criteria like reorder level, reorder quantity, default order quantity, standard unit replenishment, historic data, automatic suggested order, standing order etc.

• Also take into account the lead-time of your vendors!

Label Designer

• Design your own labels, price tags with barcodes.

• You can set your own colour, size, font for labels and also use images.

• Label Designer can also be used to design your posters, shelf / till labels, brochures and any other promotional material you can think of.

• Unleash your creativity, and see it taking shape the way you want, with this utility!

Remote Stock Handling

• Perform different stock related tasks like Price Change, Stock Take, Transfer In/Out, Goods Receipt, Goods Return, Picking, Stock Enquiry through PDA devices like Handheld scanners etc.

Gift Vouchers & Loyalty Cards / Points

• Generate your own serialized Gift Vouchers and print them o issue to your loyal customers, to be used as tender.

• Use the Money Card module to create your own Loyalty Cards and use them as a single reference point for your customers.

• Issue centrally controlled Loyalty Cards, which your Consumers can use at all your retail outlets as a Debit Card or your store.

• Facility to store balances outstanding against all Loyalty Cards centrally and to up-charge the cards at any store location

• Run loyalty programs based on Loyalty Cards.

• Issue loyalty points based on purchases made through loyalty cards, and use these points to issue free gifts to your consumers.