Zensar recognized at the CII National Competition and Summit on LEAN
Press Release | 21 Aug 2020
Pune, India, August 21, 2020: Zensar, a leading digital solutions and technology services company specializing in partnering with organizations across industries on their digital transformation journey, announced that is has been recognized by CII (Confederation of Indian Industry) at its National Competition and Summit on LEAN 2020. Zensar participated in the category of, ‘Lean Implementation on a Customer process or at Customer premises.” Its entry on delivery excellence modernization and optimization was recognized.
Commenting on this announcement, Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar said, “We are proud of our team’s initiative in modernizing delivery transformation approach that has helped our clients in better management through Lean and Automation. Receiving this recognition from a well-respected apex body like CII underlines our efforts, encouraging us to create more such business performance strategies.”
Vipin Sahni, Executive Director and Head, CII institute of Quality, commented, “One of the key objectives of the National Lean competition, now in its 4th year is to showcase successful Lean practices from across various companies and sectors. All the participating companies selected for the recognition have implemented programs that has improved business operations and performance. Zensar’ s case study highlights the seamless process it enabled with clear business value.”
Prameela Kalive, Chief Operating Officer, Zensar stated, “We are proud of our team’s achievements in winning this recognition from CII for this critical initiative of improved customer experience that has helped us optimize our business, enabling our customers to enjoy the benefits. Digital transformation has proved to be a critical part of an organization strategy, given our current global situation. It helps in keeping the business running more efficiently and smartly.”
The project involved the following key objectives:
- Modernize delivery and operating practices through Lean Principles to drive significant improvement in productivity
- Transform processes using automation and digitization to improve quality and customer satisfaction
- Improve Business performance by optimizing cost and operating metrics
- Lean driven Systemization and Digitization
- Sustenance of Lean implementations
Key outcomes included:
- Creation of a certified resource group
- Visible and measurable improvement in utilization and productivity
- Improved customer management model and experience
- Increase and better management of reusable assets
About CII Institute of Quality:
CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world. It is realised that the best way to enhance an organisation’s competitiveness is through the quality route. CII IQ plays a pioneering role in introducing various concepts, in the different sectors of the economy, in order to promote the Quality practices and establish Quality systems in these sectors. CII IQ offers the following, wide-ranging services: Training, Seminars and Conferences, Counselling, Events to Share Best Practices, Assessment, Study Missions, Awards / Recognition and SME Clusters
