Casino giant hits the jackpot with Oracle Cloud Applications
Our client is the largest US casino operator and one of the world’s leading gaming companies dealing with mobile and internet gaming, hospitality, entertainment, and sports betting. The client wanted to improve the guest and employee experience but struggled to do so. As one of the world’s most diversified casino-entertainment providers, the data across its processes sat on 600+ disparate systems.
The client needed a solution to harness the scattered data effectively and streamline and centralize processes to deliver best-in-class experiences. Using Oracle Cloud Applications, we unified data, integrated systems, and built applications that drove accountability and innovation and 80 percent increase in customer satisfaction for the client.
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