Unifying businesses with NextGen collaboration tools and centralized support model for MedTech Manufacturer
The customer is a U.S.-based company dedicated to designing, marketing, and manufacturing products in four segments: Life Sciences, Diagnostics, Environmental, and Applied Solutions. This is a Fortune 150 company with a global family of over 20 operating companies and approximately 70,000 employees spread across 50 countries.
The customer wanted to adopt an agile solution to enable comprehensive technology transformation. This would require extensive resources across different skillsets, some of these were critical for administration, and services tasks related to on-premises and cloud services. The business need was to enhance communication and collaboration as well as support services to monitor the overall IT infrastructure among all their respective companies.
Read the case study to know how Zensar partnered with the client to improve global collaboration and reduce costs of supporting IT infra.