How Telecom Service Providers Can Leverage Gen AI Across the Value Chain

In the hyper-dynamic and fiercely competitive telecommunications industry, telecom service providers (TSPs) are at the forefront of technological evolution. The ongoing transition from traditional connectivity models to the digital connectivity era has necessitated a strategic reevaluation of TSPs' roles and capabilities. Amidst this backdrop, the emergence of Generative AI (Gen AI) stands out as a transformative force, presenting TSPs with unparalleled opportunities for innovation and growth. This paper deep dives into the complexities of this evolving market, exploring how Gen AI can be harnessed across critical facets of TSP operations to enhance existing services and develop innovative revenue streams.