Retail Lending: Key industry trends and insights for 2022 and beyond
Banking and financial services
The past couple of years have been exciting for the retail lending industry. In 2022, the industry continued its overwhelming transformation and innovation initiatives as restrictions on traditional lending channels pushed many consumers to digital lending for the first time. This paper examines the key trends in the lending space that have been and will be driving transitions and tailwinds-
- Changing lending landscape in the US
- Retention of millennials and Gen Z
- Experience at the forefront
- Buy now, pay later (BNPL)
- Metaverse
- M and A for scaling the business and servicing portfolio consolidation
