Unified Transformed Immersive Experience
Component driven immersive experience across channels
Content rich stimulating engaging experience
Our executional level takes insights from strategy and delivers beautiful, functional and delightful engaging customer experiences. Our team specializes in development of Native mobile applications, Omni channel web applications, Physical / digital experiences, Single Page Application (SPA). Our customer centric solution help to bring to life the UX strategy and design by following a well-defined methodology to improve audience engagement.
Key Performance Indicators
NPS- Customer lifetime value
a leading Net Promoter Score leads to higher customer lifetime value which in turn leads to further growth in business. Zensar follows a benchmarking exercise to monitor the increase in customer experience which is tracked over different periods.
Continuous turnaround reducing go-live time by 20-30 %
Agile and quick turnaround of user interfaces along with rendered content. Zensar creates personalized component and asset library, accelerating the process of continuous development along with integration there by reducing go-to-market timelines.
Cross sell and Upsell impact
Provision of an immersive experience across channels leads the customer to engage with different applications/ products leading to increase in business and increased customer retention.
NPS- Customer lifetime value
a leading Net Promoter Score leads to higher customer lifetime value which in turn leads to further growth in business. Zensar follows a benchmarking exercise to monitor the increase in customer experience which is tracked over different periods.
Continuous turnaround reducing go-live time by 20-30 %
Agile and quick turnaround of user interfaces along with rendered content. Zensar creates personalized component and asset library, accelerating the process of continuous development along with integration there by reducing go-to-market timelines.
Cross sell and Upsell impact
Provision of an immersive experience across channels leads the customer to engage with different applications/ products leading to increase in business and increased customer retention.
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“In market presence and sheer size, India-based Zensar ranks in the middle of the pack but it punches above its weight in digital customer experience, mainstream business applications and business intelligence” - FORBES
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