Jul 28, 20211 min read
The customer was focused on providing superior travel experience and maintain a trusted relationship with their flyers. The carrier aimed to reward their passengers' loyalty and confidence in the airline by providing end-to-end seamless, transparent and reliable services. It wanted to adopt and upgrade digital interactions to gather insights and provide satisfying customer service.
Zensar partnered with them to reach their goals.
Read the case study to know more!