“One Support” DataOps
“One Support” DataOps plans to transform next generation IT support and end-to-end data operations. It leverages AI/ML, Gen AI, automation along with a synergized execution model for enhanced accountability, efficiency resulting in productivity gains of up to 25 percent and reduced EDA support costs by 30 percent.
Enhance customer satisfaction with faster, smarter responses powered by Zensar’s DataOps solution.
Benefits
Unlock the power of data with our innovative DataOps solution:
Achieve ~30 percent reduction in average handling time
Gain 10–15 percent improvement in first contact resolution
Accelerate response times, identify recurring issues, and deliver superior outcomes
Detect similar incidents, capture new ones, and seamlessly close tickets in your ITSM tool